Memorial Student Union Building

Javelina Card

Mobile Javelina Card


With the Javelina Card,  Hoggies can complete any action that would have previously required a physical ID card with just their iPhone, Apple Watch or Android phone.

To set up your Javelina Card, you must download the eAccounts app, authenticate with your university credentials and then add your Javelina card to Apple Wallet or Google Wallet.

Please note, it may take up to 24 hours for your newly created Javelina Mobile ID to work in all locations. 

If you need help setting up Javelina Card, please email cardoffice@tamuk.edu.

Using Your Mobile ID on or Around Campus

Where can I use my Javelina Card?
  • Door Access  
  • Library  
  • Dining Services 
  • Bookstore 
  • Events
  • Recreation
Using Your Mobile ID on Your iPhone

The iPhone or Apple Watch must be powered on, but it does not have to be connected to a network.

On an iPhone 6 and 6 Plus, double-clicking the Home button, tapping the default payment card and selecting the mobile id+ card are needed to enable usage. Then, authenticating with Touch ID and holding the top of iPhone 6 or 6 Plus near the contactless reader will complete a transaction.

For iPhones 6S, iPhone 6S Plus and later, Express Mode allows use of the Mobile Javelina card without unlocking the device with a passcode, Touch ID, or Face ID. Through iPhone XS, XS Max, and XR, Express Mode with power reserve makes the Mobile Javelina card available for up to five hours after the device’s battery needs to be charged. 

  • To display your Javelina Card, open Apple Wallet and select your Javelina Card from your saved cards. 
  • To add funds to your accounts in the Transact eAccounts app, first save a payment method at the Transact eAccounts website linked at eaccounts.tamuk.edu
    • Make a deposit via your desktop or mobile browser.  
    • After completing the deposit, there will be an option to save your credit card information.
    • Once you have added the card information on the Transact eAccounts website, that card will be available in the Transact eAccounts app for future deposits. If you have already used Transact eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information. 

Contact information for the Javelina Card Office is also available from the Javelina Card Mobile ID menu in the Apple Wallet. 

Using Mobile ID on Android

You do not need to unlock your phone, but the screen must be awake to use your Javelina Card. Tap the power button to wake the screen and tap your phone against the reader. Note, the antenna location may vary by device, although it is often in the middle of the phone. As a result, you may have to adjust the orientation of your phone against the reader to have your mobile credential recognized.   

  • To display your Javelina Card, open the Transact eAccounts app and select the View in Google Wallet icon. 
  • To add funds to your accounts in the Transact eAccounts app, first save a payment method at the Transact eAccounts website: eaccounts.tamuk.edu
    • Make a deposit via your desktop or mobile browser.  
    • After completing the deposit, there will be an option to save your credit card information.  
    • Once you have added the card information on the Transact eAccounts website, that card will be available in the Transact eAccounts app for future deposits. If you have already used Transact eAccounts to access your Mobile ID, you will need to sign out and back in to update the saved payment information. 

Contact information for the Javelina Card Office is also available from the Javelina Card menu in Wallet. 

Frequently Asked Questions

I am not having success adding my Javelina Mobile ID to my device. Who can help me?

Contact the Javelina Card Office at 361-593-2243 or email us at cardoffice@tamuk.edu.

How do I change or recover my school login password?
How do I activate and install the multi-factor authentication?
Do I still need my physical Javelina Card?

Your old Javelina Card will remain active for 3 days. After the 3rd day you may keep your card but it will no longer be valid.

What are the device requirements?

iPhone

iPhone SE, iPhone 6, iPhone 6 Plus or later, iOS 12 or later

Apple Watch

Apple Watch Series 1 or later; Watch OS 5 or later.

Apple ID

Signed into iCloud. If two devices are used, both must be signed into same iCloud account.

Android Phone

Version 6.0 or later; NFC enabled device capable of supporting Google Wallet

eAccounts Mobile App

Loaded from Apple App Store or Google Play stores by searching Transact eAccounts

Setting Up Your Device

How do I set up on an iPhone or Apple Watch?
  1. Download the Transact eAccounts Mobile App from the App Store to your phone.
  2. Open Transact eAccounts. Click through the startup screens and tap Get Started.
  3. Search for Texas A&M - Kingsville and click through to the Mobile Javelina Card login screen.
  4. Enter your TAMUK login information to authenticate your device.
  5. Once you have successfully authenticated in eAccounts, click the Add to Apple Wallet button to add your Mobile Javelina Card to Apple Wallet. You can add your student ID to one iPhone and one Apple Watch.
    1. Click iPhone and continue through the prompts (Next, Agree to Terms & Conditions).
    2. When the process is complete, the app will send a notification to verify your Javelina Mobile ID has been added to Wallet.
    3. Tap Done in the upper right corner to return to the home screen of the app.
    4. You can now add your Apple Watch using the same process.
How do I add my Mobile ID to Apple Wallet or second device?
  1. Repeat steps 1-5 to log in to the Transact eAccounts Mobile App.
  2. Ensure your second device is signed into the same iCloud account as the first device.
  3. From the Campus ID screen in Transact eAccounts, tap the in the upper right corner of your Transact Mobile Credential display.
  4. Tap Add or Remove Campus ID from Wallet.
  5. Choose your second device to add your Transact Mobile Credential.
  6. On the Add Card to Wallet screen, tap Next in the upper right corner.
  7. Follow the onscreen instructions to complete adding your card.
How do I set up on an Android?
  1. Enable NFC on your phone in your Settings NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices>Connection Settings. (If not found there, use the Search option on the top right to double check.)
  2. Toggle the NFC setting to On.
  3. Open Google Wallet and make sure it is enabled as the default payment application. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Wallet home screen.
  4. Download the Transact eAccounts Mobile app from the Google Play Store to your phone.
  5. Open Transact eAccounts, click through the startup screens and tap Get Started.
  6. Search for Texas A&M - Kingsville and click through to the Javelina Mobile ID Card login screen.
  7. Enter your TAMUK login information to authenticate your device.
  8. Once you have successfully authenticated eAccounts, click the Add to Google Wallet button to add your Mobile Javelina Card to Google Wallet.
    1. Continue through the prompts (Next, Accept the Texas A&M - Kingsville Terms & Conditions).
    2. Next, Accept the Google Wallet Terms of Service.
    3. The next screen will confirm that the ID has been added to Google Wallet.
How do I check my iPhone device version?
  1. On your device, go to Settings>General>Software Updates.
  2. If your device is running iOS 12.2 or later, you’re ready to use the Mobile ID.
  3. If not, tap Download>Install. You may need to enter your passcode to start the update.
  4. Once the download is complete, follow the instructions on your phone to finish upgrading to the latest version of iOS.
What if I have questions about my Apple ID or iCloud?
How do I check my Apple Watch device and/or software version?
  1. The Series # for your Apple Watch can be found on the back of the Watch. 
    1. Note: The Series 0 Watch is not eligible for this program.
  1. Instructions for verifying and/or updating your Apple Watch software version can be found at https://support.apple.com/en-us/HT204641
How do I verify and/or update my Android phone device version and software?

From your device tap: Settings>About Phone>Software Information

  • To update, from your device tap: Settings >General >Software Update >Download >Install >Passcode may be required. Your device will display the estimated download time.
I already have the Transact eAccounts mobile app installed. Do I need to update?

Yes, you will need to install the updated version of the Transact eAccounts mobile app.

How do I update the Transact eAccounts mobile app?

On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.

How many devices can I add?

You can add either one iPhone and one Apple Watch, or one Android phone on your account at a time. See the ‘Securing My Account’ section below if you have lost a device and need to deactivate your credential.

How do I add my Javelina Mobile ID to my new iPhone or Apple Watch?

First, remove the pass from your old device from Apple Wallet. Once removed, go to the eAccounts app on your new iPhone and follow the steps to add to Apple Wallet.

Accessing Your Account

Why can’t I double-tap the side button with my phone locked to see my balances in Apple Pay?

When using Express Mode (iPhone 6s or later), your Javelina Card will not be displayed with other cards in Apple Wallet for security reasons.

Can I use Mobile ID if my phone’s battery is dead?

If you have any of the iPhone XS, XS Max or XR models, yes. Express Mode with power reserve is available for up to five hours when your phone needs to be charged.  (For more details, visit Apple's website.) Android phones and other iPhone models (iPhone 8 and earlier) do not offer this feature.

Managing Your Account

Do I need to reactivate my devices each term?

No. If your enrollment status meets our eligibility requirements, the devices you have enrolled in will remain current. For security purposes, we may deactivate devices that have not been used for an extended period. You can re-enroll those devices whenever you wish.

What if I am away from campus for the semester and I don’t want my Javelina Mobile ID on my device? Can I delete and re-add it later?

Yes, you can remove your credential from Apple Wallet and re-add it when you return.*

To remove your Javelina Card, navigate to the Wallet app, tap (…) in the lower right corner of your card and select Remove Card.

To remove your Apple Watch credential, navigate to the Watch app on your Phone, scroll to the bottom and select Wallet & Apple Pay. Tap on your Javelina Mobile ID, scroll to the bottom and select Remove Card.

*To add credentials back onto your device, you must meet eligibility requirements and not have exceeded the device limit for your Mobile Javelina Card.

Can I delete my Javelina Card from Apple Wallet or Google Wallet through the Transact eAccounts mobile app?

Yes, but we recommend the Remove Card Option directly from Apple Wallet or Google Wallet.

From iPhone:

  1. Navigate to the Wallet app.
  2. Tap (…) in the lower right corner of your card.
  3. Scroll to the bottom and select Remove Card.
  4. Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.

From Apple Watch:

  1. Navigate to the Watch app on your iPhone.
  2. Scroll down and select Wallet & Apply Pay.
  3. Tap on Transact Mobile Credential.
  4. Scroll to the bottom and select Remove Card.
  5. Eligible cardholders who have not exceeded their device limit can add their Mobile ID back at any time.

From Google Wallet:

  1. Open Google Wallet.
  2. Select your Campus ID from the available cards.
  3. Touch the three dots in the upper right corner of the screen.
  4. Select Remove ID.
  5. Confirm Remove ID

From Transact eAccounts:

  1. Open the Transact eAccounts Mobile App on your phone.
  2. Tap Continue to Sign In and login with your school credentials.
  3. Approve the multi-factor authentication request.
  4. Click on your photo in the upper left corner.
  5. Under Campus ID, click the icon in the upper right corner of your School ID Card display.
  6. Tap Add or Remove Campus ID from Wallet at the bottom of the back of your School ID Card display.
  7. Select device(s) to remove from your card.
  8. Tap Remove in the pop-up box.
  9. Tap on the Remove Card notification at the top of the screen or go to Google Wallet and tap Remove Card displayed under the School ID Card.
  • Tap Remove in the pop-up box and the card will be removed from your Google Wallet.
How do I update information on my Javelina Card?

Name information on the Javelina Card comes to us from the university’s core business systems and needs to be updated there. Students should contact Javelina Card Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Javelina Card on your phone within 48 hours.

Why are my account balance(s) not displayed?
  • Account balances are currently only displayed on Apple devices. 
  • If your account balances are $0, they will not display until funds are added.
  • If you have available funds that are not displaying, please contact the Javelina Card Office at (361-593-2243) or email cardoffice@tamuk.edu.
My balance is different on my device than in Transact eAccounts?

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.

Why do I have a negative balance on my account?

A negative balance can occur if you make a transaction when a retail device is offline.  When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.

I used my credit card at a participating retail location when I meant to use my Javelina Card. What can I do to correct my payment source?

Return to the location of the sale and request the store issue a credit card refund, then process the transaction against your Javelina Card.

I am graduating or leaving the University. What happens to my Mobile ID?

As with your physical Javelina Card, your Mobile ID Card will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Texas A&M - Kingsville, your credential will stay active and update accordingly.

Securing Your Account

What should I do if I lose my card or device, or if I believe there has been fraudulent use of my credential?
  • During regular business hours, contact the Javelina Card Office at (361) 593-2243 to notify us to deactivate the  Javelina Card. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active.
  • If applicable, identify the fraudulent door access or purchase activity and contact the Javelina Card Office (cardoffice@tamuk.edu) and report the suspected fraud.
  • In the Transact eAccounts app:
    • Click the settings gear in the upper right corner. 
    • Select the Card Management option.
    • Choose the credential you want to deactivate and toggle it off.
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
  • In the Transact eAccounts web version:
    • Select Card Services
    • Select Deactivate Card
    • Select the credential to deactivate and click on “Deactivate Card”
    • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.
  • Here are additional instructions for Lost/Found Apple devices and Find My iPhone.
How do I reactivate my credential if I find my lost device?

To reactivate a found device that was suspended, perform the following steps:

In the Transact eAccounts App:

  • Click the settings gear in the upper right corner. 
  • Select the Card Management option.
  • Choose the credential you want to reactivate and toggle it on.
  • You will receive a confirmation email. Only the selected card will be reactivated.

In the Transact eAccounts Web Version:

  • Select Card Services
  • Select Activate Card
  • Select the credential to reactivate
  • You will receive a confirmation email. Only the selected card will be reactivated.