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Financial Aid

Policies and Procedures

Exit Counseling Requirements


Who needs to complete the Exit Counseling?

Any student who borrowed Federal Direct Loans AND who:

  • Graduated (or have applied for graduation)
  • Transferred (or plans to transfer in an upcoming semester)
  • Less than ½ time enrollment (including if you withdraw mid-semester)
  • Left the University for any reason (temporarily or permanently)

Why do I need to complete the Exit Counseling?

Exit Counseling will provide you with the following information:

  • When repayment begins
  • How much you will repay
  • What to do if you can't make your loan payment
  • Who you will make student loan payments to

Exit Counseling Steps

  • Social Security Number
  • Driver's license number
  • Name/Address/Telephone number of 3 references
  • FSA UserID and Password. Click here if you do not have an FSA ID

  • Select the "Complete Loan Counseling" (Entrance, Financial Awareness, Exit) link
  • Click on the "Start" button to the right of the "Exit Counseling" link and follow the steps, making sure to complete them all. Data will not be saved if you stop prior to completing all of the steps.

Interested in more information?

  • Exit Counseling provides you with contact information for your Loan Servicer. Your Loan Servicer is the company that you will make payments to and who you should contact if you need to change your repayment plan. Always make sure your Loan Servicer has your updated contact information; you should contact your Loan Servicer and set up an online account.

  • Exit counseling does NOT automatically enroll you in the repayment plan that you selected during your counseling session. You should contact your Loan Servicer for repayment plan selection.

  • Exit Counseling will NOT cause you to automatically go into loan repayment. If you plan to begin attendance at another college or university before your loan grace period ends, you may not be required to make any payment.

  • Failure to pay or defaulting on student loans may have a significant impact on your personal finances, including negatively impacting your credit history and your ability to borrow in the future. For details about the impact on your credit, please select Credit History on the menu to the left.