GoPrint at TAMUK

GoPrint is TAMUK’s print management solution.
It is part of our effort to help cut down on waste and
encourage better management of printing resources

Hot topics Quicklinks

Allowances, Costs, and Refunds
Refund Request
What should I do if I use
all my GoPrint Quota?
After Hours Printing
Color Printing
How To Use GoPrint
How To Print From a Personal Computer –
Setting Up GoPrint
Tips to Reduce Printing
Frequently Asked Questions about GoPrint
      

Allowances, Costs, and Refunds

TAMUK students are given $20.00 in non-refundable, equivalent GoPrint money for printing for Fall and Spring semesters and $10.00 in non-refundable, equivalent GoPrint money for the Summer. Printing is tracked by the student’s username. Once the printing allowance has been emptied, students will have the option to pay for additional funds. Unused free money is not carried over from semester to semester.

Students can check their printing balance at: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx


Costs Per Page

$0.10 single sided, $0.16 double sided (duplex), $0.50 color single sided and $0.80 color double sided


Refund Request

On occasion, a print job may have unacceptable quality due to low toner or a paper jam. If this occurs, bring the printout to the iTech Call Center, located in College Hall - Room 240 from 8 AM to 5 PM, Monday through Friday, to receive credit. Refunds will be credited to your account. Refunds are not given for lost or misdirected prints.


What should I do if I use all my GoPrint Quota?

GoPrint is tied to your Javelina Express Card eAccount. If you find your free credits are approaching zero, go online https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx or visit one of the PHIL stations located in the library and the sub to add funds to your account.      

 

Frequently Asked Questions about Javelina Express Card eAccount

Q.  What is a Javelina Express Card eAccount?

A. The Javelina Express Card eAccount is a declining balance account that allows TAMUK students to use their TAMUK ID card as a debit card.  By pre-depositing money in this account, students may make “cashless” purchases at several campus locations.


Q. How can a student start an account?

A. Registered students automatically receive an account.

 

Q.  Where can a student use GoPrint?

A. Available at all GoPrint enabled labs around campus.  Click here for a list of locations to computer labs.

 

Q. Where can I check my GoPrint Cash balance?

A. Balances can be found at https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx


After Hours Printing

If your GoPrint funds are depleted after hours, a cash printing option is available on the main floor of the library. You can reload your account with cash. To use a credit card go online to: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx


Color Printing

Color printing is currently available at the Jernigan Library.

How to Use GoPrint

1. Whenever you choose to print an image, document, web-page, or anything else, a pop-up box will appear.  Make sure to select the appropriate printer to release your print job.

2. In this pop-up box, enter your username (kuxxx###) in the userid text box and your password that you used to sign in to this computer.




3. Once you click the Sign In button, the following screen will display, showing your print job, how many pages you are printing, and the printer you are sending the job to.  Depending on the amount you wish to print, that will determine how much in funds will be deducted.  You can select which print jobs you would like to release by clicking on the checkbox next to the print job or you can select them all at once by clicking on the checkbox in the menu above your print job.  Notice your Points Available in the Account Summary box.  GoPrint will use any Print Points available first.  These are your free funds.  Once they are at zero, in order to print, you must reload your account which will show as money in Flex Funds.  Once you check off the jobs you would like to print, press the “pay and print” button.  You will be redirected to the print summary page.



 


4. This screen confirms that your print job was released and that the funds have been deducted from your account.  Escrow left will show you how many credits you have left.  Remember to logoff the computer once you’re done. 




 

Tips to Reduce Printing

  • Print double-sided whenever possible.
  • Don’t print a draft for minor revisions.
  • Preview documents to catch errors before printing.
  • Print more than 1 page per sheet of paper.
  • Print PowerPoint slides 3, 4, or 6 per page with black and white, no background.

Ask yourself – Does this really need to be printed?


Frequently Asked Questions about GoPrint

How does GoPrint work?

Why is GoPrint being implemented?

How can I check my allowance?

How much paper does TAMUK use?

How can I add more to my allowance?

What if my allowance isn’t enough to complete a print job?

Will my allowance be rolled over at the end of each semester?

My work study requires me to print. Will I be charged for those pages?

I think someone might be using/abusing my print quota without my knowledge or consent. Can you help?

What happens if I have to print articles or web pages for a class?

1. How does GoPrint work?

All print jobs go through the GoPrint server, allowing it to track usage based on the username. The software determines the cost and makes that known to the user prior to printing. The user can then accept and print the job, cancel it or save it for later.

2. Why is GoPrint being implemented?

GoPrint has been implemented as part of a campus-wide effort to reduce paper waste.

Many institutions that have implemented printing systems have found that making users aware of the cost of their printing results in a significant decrease in printing, sometimes as much as 75%. Such a decrease would go a long way towards making sustainability at TAMUK a reality.  Go Green!

3. How can I check my account balances?

Click on My Account in either the GoPrint client or by visiting: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx. Your remaining balance will be displayed under Balances in the Credit Available line. A complete history of your Print Jobs, Discarded Print Jobs, and Transactions is also available.

4. How much paper does TAMUK use?

Paper usage has increased on a yearly basis and with it, the amount of waste.  Last year in the open labs, more than a ton of paper was thrown away at the printers.

Year

Total Pages Printed

Equivalent Number of Trees

2013 – 2014

2,705,105

325 trees

 

5. How can I add more funds to my account?

GoPrint is tied into your Blackboard Account. If you find your free credits are low, go online to: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx or visit one of the PHIL (Payment Headquarters In Location) stations located in the library and the Student Union.

6. What if my balance (or whatever shows on eAccount) isn't enough to complete a print job?

GoPrint will verify that there is enough funds in your account prior to releasing a print job. If there is not, you can purchase additional credits by going online to: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx or by visiting one of the PHIL (Payment Headquarters In Location) stations located in the Library and the Student Union Building.

7. Can I accumulate my free credits, semester to semester?

No. Unused free credits do not roll over from semester to semester.

8. My work study job requires me to print. Will I be charged for those pages?

If there is printing needed for office purposes please visit with your department.

9. I think someone might be using/abusing my print quota without my knowledge or consent. Can you help?

Click on My Account in either the GoPrint client or visit: https://tamuk-sp.blackboard.com/eAccounts/AnonymousHome.aspx. Your Print Job History will be displayed at the bottom of the page including when it was printed and from what print queue. If you suspect your account has been compromised, we recommend you change your password. You are responsible for protecting your account information.

10. What happens if I have to print articles or web pages for a class?

First ask yourself – is it essential that I print off this article? Can I read it on the computer screen? Do I need to print the entire article or just a part of it?

If you must print, do a Print Preview first. You may find there are additional pages (i.e. table of contents, ads from web pages, etc) that are not needed. Also consider printing two pages per sheet. This feature is available in most programs. The text is legible and there is plenty of room for notes in the margins.

This page was last updated on: February 1, 2017