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Tech Support Services

Help Desk

For immediate assistance with technical issues.                                                                                 Students, faculty & staff may contact iTech Support Services by phone or submit a help desk ticket online (https://ellucian.service-now.com).

For immediate assistance with technical issues.                                                                                 Students, faculty & staff may contact iTech Support Services by phone or submit a help desk ticket online (https://ellucian.service-now.com).

Robert Paulson

Chief Information Officer

College Hall, Rm 220

College Hall, Rm 220

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Jeanette Gonzalez

Executive Assistant II

College Hall, Rm 220

College Hall, Rm 220

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Jonathan Garcia

Project Manager II

College Hall, Rm 220

College Hall, Rm 220

Network Support Services


Profile picture of Lonnie Nagel

Lonnie Nagel

Associate Chief Information Officer

College Hall, Rm 220

College Hall, Rm 220

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Jesus Hernandez

Systems Engineer II

College Hall, Rm 241

College Hall, Rm 241

Profile picture of Stan Anderson

Stan Anderson

Senior Systems Engineer

College Hall, Rm 241

College Hall, Rm 241

Profile picture of Albert Trevino

Albert Trevino

Systems Administrator I

College Hall, Rm 241

College Hall, Rm 241

Profile picture of Kevin Jimenez

Kevin Jimenez

Network Engineer II

College Hall, Rm 238

College Hall, Rm 238

Profile picture of Sam DeLeon Jr.

Sam DeLeon Jr.

Network Engineer I

College Hall, Rm 238

College Hall, Rm 238

Profile picture of Omar Narvaez

Omar Narvaez

Security Analyst I

College Hall, Rm 238

College Hall, Rm 238

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Tim Savage

Telecommunications Manager

College Hall, Rm 301

College Hall, Rm 301

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Samuel Tricks

End User Support Specialist I - Telecom

College Hall, Rm 301

College Hall, Rm 301

Enterprise Applications


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Jacob Bowers

Director, Enterprise Information Systems

College Hall, Rm 241

College Hall, Rm 241

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Mario Muñoz

Software Applications Developer II

College Hall, Rm 241

College Hall, Rm 241

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Carlos Vazquez

Services Information Designer III

College Hall, Rm 241

College Hall, Rm 241

Profile picture of Susan Niemi

Susan Niemi

Software Applications Developer III

College Hall, Rm 241

College Hall, Rm 241

Vacant

Software Applications Developer

361-593-5040
361-593-2696
n/a

College Hall, Rm 241

College Hall, Rm 241

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Ahmed Abdul

Systems Administrator

College Hall, Rm 241

College Hall, Rm 241

Customer Technology Support Services


Profile picture of Kimberley D. Stanford

Kimberley D. Stanford

Help Desk and Desktop Services Manager

College Hall, Rm 133

College Hall, Rm 133

Vacant

Senior IT Professional II

361-593-2917
361-593-4749
n/a

College Hall, Rm 133

College Hall, Rm 133

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Adam Green

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133

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Juan Salazar

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133

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Gabriel Cavazos

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133

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Mike Forman

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133