Student Health and Wellness

Health Services

Appointments


The Health Care Clinic is open Monday-Friday from 8 a.m.- 5 p.m. and is closed from noon to 1 p.m. for lunch. The hours during which the clinic is able to provide services to students may vary depending on staff availability. The Health Care Clinic will be closed on holidays and when the University is closed.

For the health and well-being of our patients and our staff members all visits will first be conducted by a virtual visit and no walk-ins will be accepted. During the virtual visit, the clinic provider will determine if a face-to-face visit is necessary. The number of virtual and in-person visits are limited and provided on a first-call, first-served basis. These updates are subject to change. You may call the front desk staff at 361-593-3991 to see if the information on this page is still applicable.

In order to make an appointment for a virtual visit with a member of the Health Care Clinic staff, please follow the directions below.

1. Call the front desk staff at 361-593-3991 from a remote location. Please avoid calling from the front door in order to avoid possible exposures to COVID-19. During this call you will be screened (asked questions) for COVID-19.

2. Before your first virtual visit for the semester, return the Patient Information and Consent to Treatment form on the medical portal within one hour of scheduling your appointment. The directions for completing the form can be found on the Medical Portal webpage.

Before your appointment, please review the information below.

1. If the answers to your COVID-19 screen have changed, please tell your provider or the front desk as soon as possible and before any face-to-face interaction.

2. A $25 No-Show Charge will be billed to your student account if you

  1. “arrive” late for the appointment (for virtual appointments, this means if you do not answer the phone or if you do not respond to a Zoom invitation at the time of your appointment; for face to face appointments, this means not arriving by the time of your appointment), or
  2. do not keep the appointment, or
  3. do not reschedule the appointment at least two hours prior to the appointment.

3. If you receive an email on the day of your appointment, that means you have been scheduled to have an audio-visual visit through Zoom. To enter your visit, please follow the directions below.

    a. Go to the Medical Portal and sign in.
    b. Go to the Appointments tab.
    c. Select Appointment Check-In for the appropriate visit.
    d. Answer the questions to update your medical information.
    e. Once you complete the questions and sign in, an email will be automatically be sent to your provider.
    f. Once your provider receives the email and is ready to see you, they will let you into the visit.

This page was last updated 7/20/2022.