Passport Acceptance Facility
Overview
The Office of Global Engagement is an approved Passport Acceptance Facility and is able to provide the following:
- In-Person DS-11 Application Services
- On-Site Passport Photo Services
- Photocopy Services for Citizenship Documentation
- Print passports at our facility
- Take passport appointments for urgent international travel plans
- Review or mail DS-82 renewal forms
- Receive your passport at our office
- Receive information regarding the processing status of your passport application
Passport Application Requirements
Below are the requirements you will need to provide when applying for a new U.S. Passport with an approved Passport Acceptance Facility. If unable to provide any of the below mentioned requirements at the time of your appointment, your application will not be able to be processed and you will need to reschedule.
- Schedule Your Appointment: All new U.S. Passport applications must be submitted in-person at an approved Passport Acceptance Facility. Click the button below to book your appointment with our facility:
- Form DS-11: Access the U.S. Department of State's DS-11: Application for a U.S. Passport and follow the directions to complete the application ahead of your scheduled appointment. This can be completed online at: https://travel.state.gov/content/travel/en/passports/need-passport/apply-in-person.html
- Evidence of U.S. Citizenship: Your evidence must be an original or certified, physical copy. A certified copy is any document that has the seal or stamp of the official issuing authority. Please refer to, Section D. Attachments To Submit With This Form, #1. Proof of U.S. Citizenship, on the instructions for the Form DS-11 to review the acceptable supporting documents required with your new U.S. Passport application.
- Photocopy of U.S. Citizenship Evidence: In addition to the original or certified copy of your U.S. citizenship, you are required to also submit a photocopy of the document. Photo copies must be: Legible, on white 8.5"x11" standard paper, black and white, and single sided. If unable to secure a copy of the document prior to your appointment, our office offers photocopy services for a flat rate of $5 per application.
- Identification Documentation: You must present a valid identification document (IDs) as stated under Section D. Attachments To Submit With This Form, #2. Proof of Identity, on the instructions for the Form DS-11. You will also be required to submit a photocopy of the front (and back, if there is printed information) of each ID that you present. Photocopies must be: Legible, on white 8.5"x11" standard paper, black and white, and single sided. If unable to secure a copy of the document prior to your appointment, our office offers photocopy services for a flat rate of $5 per application.
- Passport Photo: You must provide one color photo, taken in the last 6 months that meets the requirements listed under Section D. Attachments To Submit With This Form, #3. A Recent Color Photograph, on the instructions for the Form DS-11. Our office is able to provide photo services for a flat rate of $12 per person if unable to secure prior to your appointment.
- Fees: Please refer to the next section regarding passport fees.
- Special Circumstances: Please visit https://travel.state.gov/content/travel/en/passports/how-apply/forms.html to access any additional forms that may need to be submitted along with the Form DS-11 due to special circumstances.
Passport Fees
To calculate the total costs of your passport application fees, please visit the U.S. Department of State's website.
Please note, two separate payments must be made as follows:
To the US Department of State:
- Personal, traveler's or cashier's check, or money order
- The first name, middle initial, and last name and the birth date of the applicant must be included in the memo/for
section of the check or money order - If applying as a group or family, each individual will need a separate form of payment, i.e. a family of four are applying, please bring five forms of payment, one for each applicant, and one for the combined second payment.
- No credit or debit cards, temporary, counter, or business checks, or cash are accepted on behalf of the US Department of State, as stated on their website.
To the Passport Acceptance Facility:
- The $35 execution fee and the express mail option can be paid online through the link sent in the appointment confirmation email. Acceptable payments through the online store are credit/debit cards only. A link will be sent in the confirmation email once you have booked your appointment.
- No cash or check payments will be accepted.
What to Expect Upon Arrival
Check-in at our reception desk in RM 113A, located within Cousins Hall on the Texas A&M University-Kingsville campus, prior to the start of your scheduled appointment time.
It is recommended to arrive with your paperwork complete to ensure swift service. It takes an Acceptance Agent an average of 20 minutes to review and confirm completeness of the application and documentation without photo services being included.
The service time of 20 minutes includes the following:
- Review of application
- Verification of required documents and recording identifying information
- Verifying photo submission
- Making necessary copies
- Totaling and providing fees to the customer
- Administering the passport oath and witnessing the application/guardians signature(s)
If arriving with incomplete paperwork, documentation, photo and/or photocopy services purchased, or forms of payment, please expect longer service times. If arriving with all documentation in order, shorter service time may be expected.
Notice:
An acceptance facility cannot deny your ability to apply based on evidence submitted that seems insufficient. You will be notified if something appears to be missing or inaccurate at the time of application, and you can decide whether or not to provide or correct based on the agent's suggestion.
The final decision on passport issuance is ultimately up to the US Department of State. In the event that your application is rejected or delayed by the US Department of State, you will receive a letter or email giving you instructions n how to correct the situation, and you will typically have 90 days to provide requested proof. Generally, you can do this on your own and do not need to return to the acceptance facility.