Parent FAQ

What should I do if my student is sick or injured?
If your student is sick or injured and it is an emergency, they should call 911 or go to the nearest emergency room. The nearest local emergency room is located at Christus Spohn Kleberg Hospital, 1311 General Cavazos Blvd, (361)595-1661. If their illness is not an emergency, they may call (361-593-2904) or come by the Health Care Clinic to inquire about visits to the clinic. If your student cannot be seen at the Health Care Clinic and needs medical attention today, here is a link to local providers

We strongly encourage your student to visit the following sections of our website prior to arrival at the Health Care Clinic: General Services, Appointments, Emergencies, Limited Services, Payment Information.

Students requiring imaging (x-ray, ultrasound, CT Scan, MRI, etc.) to assess their illness or injury will be referred to off-campus providers as imaging is unavailable at the Health Care Clinic.

What if my student is unable to make an appointment?

Walk-Ins are limited and are seen on a first-come first-served basis. If your student cannot be seen at the Health Care Clinic and needs medical attention today, here is a link to local providers. If your student has a medical emergency, they should call 911 or go to the nearest emergency room. The nearest local emergency room is located at Christus Spohn Kleberg Hospital, 1311 General Cavazos Blvd, (361)595-1661.

Where can my student get a prescription filled?

Medication may be prescribed to the patient during or after the clinic visit.  Prescriptions can be filled at any local pharmacy. The patient may also utilize the Health Care Clinic Class D Pharmacy to purchase select medications.

What if my student needs laboratory testing?

The Health Care Clinic performs select CLIA waived in-house laboratories and is also contracted with an outside vendor for select send-out labs. Your student may call or visit the clinic to see if the lab test needed is performed at our facility. All labs require provider orders.

To find out more information about our lab, please visit the Laboratory Services and Payment sections of our website.

What if my student needs specialized services not provided by the Health Care Clinic?

A student requiring services not provided by the Health Care Clinic will be referred to an outside provider(s), which may include the emergency room, local urgent care centers, local physicians, or specialists in Kleberg County and Nueces County. Students must see a Health Care Clinic provider in order to obtain a referral to a specialist and/or orders for testing such as imaging. A referral is not needed to attend the emergency room or local urgent care centers, unless this is a requirement of your medical insurance.

Will my student be seen if they are under the age of 18?
With few exceptions, Texas law requires students younger than 18 years old to have consent from a parent or legal guardian in order to receive medical care.

A consent form can be obtained by visiting the Health Care Clinic, by calling 361-593-2904, or by visiting our website on the Medical Forms tab (Consent for Medical Treatment of a Minor). Once the form is completed by a parent or legal guardian, it may be faxed back to our clinic at 361-593-2006. Once you have completed this form, you do not have to accompany your student to their appointment.

Consent for Medical Treatment of a Minor Form

Do I have access to my student’s medical records at the Health Care Clinic?

If your student is 18 years of age or older, privacy laws prohibit sharing information without authorized consent from the patient.  In order for the Health Care Clinic providers to share information with parents, a Release of Medical Records Form must be completed at the time of visit, by coming to the Student Health and Wellness front desk, or by calling 361-593-3196.

What if my student wants to get their allergy shots transferred to the student health care clinic?

The Health Care Clinic (HCC) will consider providing immunotherapy to patients with orders from an outside allergist or immunologist on a case by case basis. Prior to consideration:

  1. The patient will provide the prescribing physician’s orders and administration schedule.
  2. The patient will meet with a HCC provider and receive clearance to have the immunotherapy injections at the HCC. The HCC provider reserves the right to refer the patient to an allergist for further evaluation and immunotherapy.        
  3. The patient will review the patient guidelines and consent to receive treatment form.  Patient Guidelines and Consent to Receive Treatment:  Allergy Injections

This page was last updated on: November 29, 2017