Zoom for Education

Provided by Center for Academic Technology

Learning 360


Zoom for Learning

Due to the COVID-19 pandemic and ensuing social distance measures, video platforms such as Zoom have replaced traditional on-campus learning. Here are some resources and guidelines to help you get the most out of your remote learning, Zoom-driven experience.

Aside from attending classes, here are other ways you can utilize Zoom:

  • Group projects and virtual meetings with classmates
  • Attending online office hours
  • Virtually meeting with your advisor
  • Tutoring sessions

STAYING SECURE

With the increasing use of Zoom for remote teaching and learning comes the advent of trends such as "Zoombombing," where an individual joins a Zoom meeting with the sole intent of disruption. To help prevent this from happening in your meetings, check out our Zoom security tips and recommendations for how to properly configure your meetings, set up a waiting room and mute or block unwanted participants.

Zoom Security

 

GETTING STARTED

Step 1: From your web browser of choice (Google Chrome recommended), go to http://zoom.tamuk.edu.

Step 2: Click on "Sign-In".

Step 3A: You will be taken to the University's sign-in page. Here you put in your University's credentials. For example; Username: kuabc123 / Password: Your current password. These are the same ones that you use for JNET and to log in to your computer at work.

Step 3B: If you are merging a zoom personal account that was using your TAMUK e-mail address. You will have some additional prompts and an e-mail to confirm your migration. See the additional info under the FAQ section of these guides.

Step 4: You will be taken to your zoom profile page. There you see details such as your account number and options to schedule your own meeting or host the meeting. Also, add your first / last name and other details while you are here.

Step 5 (Optional): You might want to upload a profile picture while you are here. If so, click on the "change" option underneath your default profile picture. Done!

That's all you have to do to activate your account. Now you can continue to the next steps to download and run Zoom from your computer, set up your Outlook plugins, etc.

The Zoom desktop client for your computer is essential to be able to join and host meetings that you need to create or attend. Follow the steps below to find the installation files.

Step 1: From your web browser of choice (Google Chrome recommended), go to http://zoom.tamuk.edu.

Step 2: From the bottom of the TAMUK Zoom portal, look for the link named "Download Client" Click on it or follow https://tamuk-edu.zoom.us/download.

Step 3: From the Download Center. The first download you should see is called "Zoom Client for meetings". Click on the blue download button to save the file and begin the installation after it downloads. If you have Zoom installed from a previous occasion, you can skip Step 3.

Step 4: First time installations will be shown a "sign-in" screen. If you are signed in with a personal Zoom account, please sign out if you want to use your University account. Choose "Sign in with SSO".

Step 5: When prompted to "Search for company domain" choose the option "I know the company domain". For the company domain; please enter: tamuk-edu. It will appear as tamuk-edu.zoom.us. Click Continue.

Step 6: Routinely, you will be taken to the University's sign-in page. Here you put in your University's credentials. For example; Username: kuabc123 / Password: Your current password. These are the same ones that you use for JNET and to log in to your computer at work.

Step 7: After a sign-in Zoom desktop client (see below, Home tab open) will be available to you.

Note: Do not forget to check for and install Zoom desktop client updates.

Step 1: On your mobile device, navigate to the app store compatible with your device: Google Play store for Android users or Apple's App Store for iOS users.

Step 2: Download the Zoom Cloud Meetings app.

Step 3: Once the download has completed, open the app. Select Sign In from the offered on the Intro screen option. On Sign In screen Select the SSO option at the bottom of the screen.

Step 4: Type in tamuk-edu for the company domain field, and click Continue.

Step 5: You will be taken to the University Sign In page. Here you input your University’s credentials.

Step 6: You will now see the Zoom app’s home page. The app has been successfully installed and you have been authenticated.

Step 1: From your web browser of choice (Google Chrome recommended), go to http://zoom.tamuk.edu.

Step 2: Click on "Sign-In".

Step 3: If not previously signed-in; you will be taken to the University's sign-in page. Here you put in your University's credentials. For example; Username: kuabc123 / Password: Your current password. These are the same ones that you use for JNET and to log in to your computer at work.

Step 4: You will be taken to your zoom "My Meetings" page. Here you can get details about your previous meetings and meetings set for the future.

Step 5: When you return to the TAMUK Zoom Portal you also have the option to "Join" and "Host" a meeting as well. We would advise that you have the Zoom client installed on your PC prior to using those features just as a convenience.

As a student, you can use a laptop/desktop, or a mobile device to join Zoom meetings that your instructor schedules. However, please keep in mind that you may have the best quality experience on a laptop or desktop device. If you do wish to use the Zoom mobile app on a mobile device, we recommend installing the app on your mobile device before you try to join a Zoom meeting from that device. Regardless of which device you choose to use, we recommend that you Join this test meeting to ensure that your device meets the system requirements and become familiar with Zoom's interface. If you experience any difficulty joining this test room, review the System requirements for desktop/laptop devices or System requirements for mobile devices to ensure that your device meets these guidelines.

Step 1: From your web browser of choice (Google Chrome recommended), go to https://zoom.tamuk.edu.

Step 2: From the bottom of the TAMUK Zoom portal, look for the link named "Download Client" Click on it or follow https://tamuk-edu.zoom.us/download.

Step 3: From the Download Center. Look for a download called "Zoom plugin for Microsoft Outlook". Click on the blue download button to save the file and begin the installation after it downloads.

Step 4: Zoom meeting button has now been added to your Outlook Calendar invitations. You would need to go to your Outlook Calendar, right click at the desired date and choose New Meeting Request from the list.

New Meeting request option in Outlook calendar.

Step 5: Add a Zoom Meeting option will appear in the quick Access Toolbar of a New Meeting window. Click on it.

Add a Zoom Meeting button on New meeting toolbar

Note: when you click on Add a Zoom Meeting it might require you to sign into your Zoom account (follow Steps 4 and onward from Download and run Zoom on your computer)

Step 6: The body of your meeting invitation will now contain your Zoom room invite.

The format of your Zoom room invite

 

JOIN ZOOM MEETING

Step 1: Log in to Blackboard web site. Go to the Course where your Zoom meeting will take place. On your Course Page select “Zoom Meeting” link in the Course Menu.

Step 2: It will open a Zoom Meeting page of the Course (pictured below). Click the "Join" button at the right-hand side of the page.

Zoom page, highlighting the Join button

Note: if you are Mac / Apple device user you might need to first enable your camera settings and to make sure you use Google Chrome as a browser in order to see Zoom Meeting page of the Course (pictured above).

Step 1: From your web browser of choice (Google Chrome recommended), go to http://zoom.tamuk.edu.

Step 2: Click the "Join" button in the middle of the page.

Step 3: Enter your meeting ID (meeting ID can be found either in your email invite or in Blackboard course Announcements or under weekly content whichever way your instructor has chosen to communicate) and click the "Join" button.

Join screen from Zoom TAMUK Web portal.

Even if you have Zoom installed you might get a pop-up window asking for permission to open an external application. Click “Open Zoom Meetings” button.

If you don’t have Zoom installed, follow Download and run Zoom on your computer

Your Zoom meeting is supposed to launch automatically if you are signed into TAMUK Zoom. However, it is not always the case. When you are joining the meeting from an e-mail or a calendar invite:

Step 1: Click on "Join a Meeting" button.

Join a meeting screenshot

If you are signed into TAMUK Zoom you will be taken directly to the meeting. If you are NOT signed into TAMUK Zoom you will see the following screen:

Sign In panel with Sign in with SSO option highlighted

Step 2 (extra): Click on “Sign in with SSO” button and enter “tamuk-edu” on the next screen.

Setting up the domain: tamuk-edu.zoom.us

Then, click “Continue”.

Step 3 (extra): The next screen will be your University sign-in page where you will need to input your University credentials.

JNET sign in screen

After you click “Sign in” you will be taken directly to your Zoom meeting.

Step 1: Open your Zoom app.
Step 2: Select “Join”

Join button on Zoom app

Step 3: Select if you would like to connect audio and/or video and click “Join”

Inputting Meeting ID to Join the meeting

 

DURING THE MEETING

Breakout rooms allow you to easily place meeting attendees into sub-meetings for group discussion, activities, projects and more.

You can find more details in Zoom's support article: https://support.zoom.us/hc/en-us/articles/115005769646-Participating-in-Breakout-Rooms

Zoom allows for screen sharing on desktop, tablet and mobile devices running Zoom. You can share a screen, websites, Powerpoint presentations, and much more.

You can find more details in Zoom's support article: https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen

Zoom Whiteboard is an intuitive, visual tool that helps you unlock creativity and generate ideas. Learn how to access and collaborate on whiteboards before, during, and after meetings.

 

SCHEDULE A MEETING AND INVITE PARTICIPANTS

As a student, you can schedule Zoom meeting for a groupwork or other study-related activities. Such meetings can be scheduled from Zoom TAMUK Web Portal, from Zoom Client, from your mobile app, from Outlook (Steps 4 and on in Connecting Zoom to Outlook). Notwithstanding how the meeting has been scheduled, it will take place in your private Zoom room – a virtual space outside of Blackboard password protection zone. Thus, please, take Zoom Security seriously.

Scheduling a meeting from Zoom TAMUK Web Portal

Step 1: From your web browser of choice (Google Chrome recommended), go to http://zoom.tamuk.edu.

Step 2: Click the "Sign In" button in the middle of the page.

Step 3: At the next, JNET-looking screen, you will be prompted to Sign In and taken directly to “Meetings” tab of your TAMUK Zoom Profile page.

Step 4: Click "Schedule a Meeting" button.

Meetings tab in TAMUK Zoom portal.

Step 5: Configure the meeting to your specifications.

Step 6: Click "Schedule".

Step 7: Add the scheduled meeting to your calendar and copy the meeting invitation and share with your peers.

Scheduling a meeting from Zoom on your computer

Step 1: Open Zoom on your computer (Zoom icon) and Sign in if required (Steps 4 and on in Download and run Zoom on your computer).

Step 2: Click on Schedule icon on Home tab.

 Zoom client window at the background. Schedule Meeting window open at front.

Step 3: This will open Schedule Meeting window. Select your meeting settings. Note: the extended set of scheduling options is available only from Zoom TAMUK Web Portal.

Step 4: Click Save at the bottom on the window. Zoom will schedule a required meeting.

Depending on whether your Zoom is connected to Outlook or not you might also get an Outlook meeting invite popping-up after you have clicked on Save.

If you are scheduling a meeting via Outlook after you clicked on Add a Zoom meeting button (Step 5 in Connecting Zoom to Outlook) you will be able to invite participants following a routine Outlook procedure and clicking on To.. button located above the message box.

From Zoom TAMUK Web Portal

Step 1: After you clicked “Save” (Step 6 in Schedule a meeting) you will be taken to the confirmation page. Click on Copy Invitation.

Meeting invite link as scheduled from TAMUK portal.

Step 2: Then, click on Copy Meeting Invitation.

That's how potential meeting invitation looks like

Step 3: Paste the meeting invitation into an email or preferred messaging platform.

From Zoom on your computer

Step 1: Click on three dots before Start button and then, click on Copy Invitation.

Pop-up window with Copy Invitation, Edit, Delete, Join from a Room options.

Step 2: Paste the meeting invitation into an email or preferred messaging platform.

From a Zoom mobile app

Step 1: Click Done at the end of the scheduling process

Phone screen with an example meeting scheduled and Done button highlighted.

Step 2: Zoom app will prompt you to add the meeting to the calendars you have on your device.

Add attendees via Gmail, Outlook, Yahoo Mail window.

Step 3: Choose Outlook and the new message with all the meeting details will be created.

 

START, RUN AND RECORD YOUR MEETING

As a student, you can start Zoom meeting from Zoom TAMUK Web Portal, from Zoom Client, from your mobile app, from Outlook (Step 6 in Connecting Zoom to Outlook).

Start your meeting from Zoom TAMUK Web Portal

Step 1: From your web browser of choice (Google Chrome recommended), go to https://zoom.tamuk.edu.

Step 2: Click the "Sign In" button in the middle of the page.

Step 3: At the next, JNET-looking screen, you will be prompted to Sign In and taken to your TAMUK Zoom Profile page. Make sure the Meetings tab is selected (as below).

Zoom TAMUK portal with a scheduled meeting

Step 4: Click “Start” next to the meeting you want to start

Step 5: Zoom should launch automatically to start the meeting.

Start your meeting from Zoom Client or Zoom App

Step 1: In Zoom Client or Zoom App click Meetings. In Zoom Client - make sure you have Upcoming tab open. Zoom App usually takes your straight to upcoming meetings.

Zoom client is open on Meetings tab, Upcoming tab is highlighted and a meeting scheduled for today at 11:00 am is displayed in the Upcoming meetings. The same meeting is displayed at the right part of the screen with the Start button highlighted.

Step 2: Click Start button under the meeting you want to start.

You can find more ways to start a meeting in Zoom's support article: How do I start or join a scheduled meeting as the host?

If you are recording your Zoom meeting, there are a number of controls along the bottom of the screen. Click the one that says “Record” to record your meeting. To stop recording click “Pause/Stop Recording” or “End Meeting”. As a student you have the option to record the meeting to your personal device.

Note: as the recordings will be stored on your personal device / PC, make sure you have enough space available.


GETTING STARTED WITH THE ZOOM A.I. COMPANION

Asking in-meeting questions with the AI Companion

Last Updated: October 4, 2023

The AI Companion feature uses AI technology, which may include third-party models, to allow meeting participants to ask questions about the content of the meeting thus far. Preset questions are provided, such as “Catch me up”, “Was my name mentioned?”, and “What are the action items?”, which can be useful for catching up when you join late or return after stepping away from the meeting. More specific custom questions are also possible, like “Was a date agreed on?” and “Was there a decision on the name?”.

Image of Zoom interface showing the AI Companion side panel

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

This article covers: 

Prerequisites for using AI Companion

  • A Licensed user on a Zoom Pro, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Enterprise Bundle account
  • AI Companion enabled
  • A scheduled meeting with an automatically generated Meeting ID
  • Zoom desktop client
    • Windows: 5.15.12 or higher
    • macOS: 5.15.12 or higher
    • Linux: 5.15.12 or higher
  • Zoom mobile app
    • Android: 5.15.12 or higher
    • iOS: 5.15.12 or higher
  • Zoom Rooms version 5.16.0 or higher

Note: Host's in-meeting control of which participants can ask AI Companion questions requires version 5.16.2 or higher. 

Limitations of AI Companion

  • Currently, AI Companion only supports meetings held in English, as well as all questions and responses.
  • Only the meeting host can start or stop AI Companion through the in-meeting controls.
  • Questions can only be answered if the content was discussed while AI Companion is active in the current meeting.
  • Meeting hosts in Zoom Rooms can only start or stop AI Companion. 

How to start AI Companion during a meeting

Start AI Companion as the host

When the meeting starts, the host will need to manually start AI Companion so that it is available to in-meeting participants.

  1. Start a meeting as the host with the Zoom desktop client.
  2. In the meeting control toolbar, click AI Companion .
    The AI Companion panel will open in the meeting.
  3. Click Start to begin having the meeting conversations analyzed.
  4. Click Got it to confirm.
    The meeting discussions will begin to be analyzed, and participants will see a notification informing them that AI Companion is active.

Control which participants can ask AI Companion questions

The original meeting host, alternative host, or users with host privileges assigned before the meeting starts can control who in the meeting can ask questions to AI Companion. This can also be controlled through web settings, and, if the web setting is locked by admins, the host cannot change this in-meeting. 

  1. In the Zoom desktop client, start a meeting as the host or alternative host.
  2. In the meeting control toolbar, click AI Companion .
  3. Choose who in the meeting can ask AI Companion questions:
    • All participants: Allows all participants to ask questions about all discussion since AI Companion is active. 
    • All participants only from when they join: Allows all participants to ask questions about discussion since they joined the current meeting. 
    • Only hosts: Allow only the original host, alternative host, and users with host privileges assigned before the meeting starts to ask questions about all discussions since AI Companion is active. 
  4. Click Start.
  5. (Optional) At any point during the meeting, in the meeting control toolbar, click the up arrow icon  next to AI Companion  to change who in the meeting can ask questions to AI Companion.

Enablement requests during a meeting

If the host does have AI Companion enabled for their meetings, any meeting participants can request that it be started for the current meeting.

  • The host will receive an in-meeting request to start AI Companion for the current meeting.

If the host does not have AI Companion enabled for their meetings, the host, co-hosts, and any participants can request that it be enabled.

  • If the host or another meeting participant is an admin, they will be prompted to enable it during the current meeting.
    • For Pro accounts, an admin in the meeting will be prompted to enable both the in-meeting AI Companion feature and the web-portal AI Companion setting through the meeting window prompt. This will take effect immediately.
    • For Business accounts and higher, an admin in the meeting will be prompted in the meeting window to open the web portal and enable AI Companion setting. This will take effect upon the next meeting start.
  • If no one in the meeting has the necessary admin permissions, admins will be sent the request as an email from Zoom.

Request AI companion as a participant

If the host does not have AI companion enabled for the current meeting, the host and any participants can request this be enabled for use. Learn more about how the host or an admin handles enablement during a meeting.

  1. Join a meeting with the Zoom desktop client.
  2. In the meeting control toolbar, click AI Companion .
    If not currently enabled for the meeting, the participant will be prompted to request feature enablement.
  3. Click Send Request.
    The request will be sent to the host (if an admin) or any admins in the current meeting. If no admins are present, an email request is sent instead.

Stop AI Companion as the host

If the host wants to discuss topics informally without AI Companion running for in-meeting queries, they can disable AI Companion, so those topics will not be available for analysis and questions.

  1. In the meeting control toolbar, click AI Companion .
    The AI Companion panel will open on the right side of the meeting window.
  2. In the top-left corner, click Disable.
    You will be prompted to confirm disabling AI Companion in the current meeting.
  3. Click Disable to confirm.

How to ask questions about the meeting with AI Companion

With AI Companion active for the meeting, all participants will be able to ask questions about the meeting discussions thus far.

  1. In the meeting control toolbar, click AI Companion .
    The AI Companion panel will open on the right side of the meeting window.
    Note: If this is the first time opening AI Companion in the current meeting, some typical preset questions are provided. Any subsequent views of the panel for the current meeting will have your questions and responses thus far shown instead.
  2. Click a provided question, or click the text compose box at the bottom of the panel to enter a custom question.
    Zoom’s AI Companion will provide a generated response based on what it has heard and properly analyzed thus far in the meeting.
  3. (Optional) Click either thumbs up  or thumbs down  to rate the generated response.
  4. Enter another custom question, or click the ellipsis  to view additional preset questions.

Using Smart Recording with AI Companion

Last Updated: September 4, 2023

Smart Recording brings the power of Zoom AI Companion to cloud recordings, allowing you to organize your cloud recording into sections called smart chapters, get the key takeaways in a quick and digestible format through recording highlights, and identify action items to take after the meeting or webinar with next steps. This feature is especially useful for long meetings and webinars – such as a lecture, brainstorming session, or company all-hands – where you may want to divvy up the recording for easier viewing.

Image of the zoom interface showing the smart chapter interface

To generate recording highlights, smart chapters, and next steps, you must have a cloud recording and audio transcript processed and available to view. You will receive email notifications when the recording and transcript are finished processing. These emails include links to view your recordings and transcript. Recording highlights, smart chapters, and next steps can be edited by the owner of the cloud recording (the host) or a user with permission to manage cloud recordings.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like content (such as poll results, whiteboard and reactions) to train Zoom’s or third-party AI models.

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

This article covers: 

Prerequisites for using Smart Recording

Note: Editing or adjusting the transcript, smart chapters, highlights, and next steps requires the owner of the recording (host of the meeting), or a user with permissions to manage cloud recordings

Limitations of Smart Recording

How to manage your cloud recordings with Smart Recording

Once the cloud recording and audio transcript have finished processing, you can go to the Zoom web portal to manage and edit the recording highlights, smart chapters, and next steps. In addition to managing your recording with Smart Recording, you can trim the recording, download the files, and more.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. On the Cloud Recordings tab, click the name of the recorded meeting or webinar.
    You will see a list of recording files.
  4. Click the video thumbnail with the play icon  .
    The recording will open and the transcript text appears to the right of the video.

How to use recording highlights

If enabled, Zoom AI Companion will highlight the most important parts of the session. You can manually adjust highlights as needed and can save highlights as separate files to cut unnecessary parts of the recording.

Edit the audio transcript and recording highlights

To the right of the cloud recording video, in the Audio Transcript panel, you can do the following:

  • To rename a speaker, hover over their name, and click the pencil icon .
  • To edit text in the transcript, hover over it, and click the pencil icon .
  • To highlight a specific paragraph, hover over the paragraph text and click the highlight icon .
  • To remove a highlight from text, click the highlight icon  again.

Adjust highlights using the playback bar

You can also adjust highlights using the playback bar.

  1. Locate the recording.
  2. Click Edit Highlights below the playback bar, then use these options:
    • To add a new highlight, click a portion of the playback bar that doesn't contain an existing highlight.
      Note: If the recording doesn't contain any highlights, click Add Highlights below the player to get started.
    • To edit an existing highlight, hover over an existing highlight (yellow portions of the playback bar), then click and drag the small circle at the beginning or end of the highlight.
    • To remove an existing highlight, hover over an existing highlight (yellow portions of the playback bar), then click Remove.
  3. When finished, click Done.

Save highlights to a new video clip

Cut unnecessary parts of the recording by exporting highlights and saving them to a new clip that you can view, edit, and share. If you share this video clip, viewers can only watch the recording highlights. This will also cut the associated files (audio and transcripts).

Note: The new video clip uses your account’s recording storage capacity.

  1. Below the playback bar, click Save as New Clip.
    A dialog will open to confirm the export.
  2. Enter a name for the clip, then click Save Now.
    A confirmation dialog about the new clip will appear with information about where to locate the new clip.
  3. Click OK to confirm.
    The new video clip will process and be available as a separate recording file under the original recording. It will be indicated with Highlights in the top-right corner of the video thumbnail.

Share recording highlights

When you’re ready to share the recording with viewers, you can either save the highlights to a new video clip so viewers can only view the recording highlights, or you can share the original recording with highlights. If you share the original recording, viewers can choose to watch either the highlights only or the full video.

  1. Locate the recording.
  2. To the right of the video you want to share, click Copy shareable link.
    The recording link is copied to your clipboard.
  3. Share the link as necessary by pasting it anywhere for others to view, such as in an email, chat message in Team Chat, or text message.

Learn more about sharing cloud recordings and adjusting sharing settings.

How to use smart chapters

If enabled, Zoom AI Companion will automatically group the recording into different sections with timestamps. You can click on a chapter to watch the part of the recording starting at that timestamp. Viewers who watch the cloud recording can see the smart chapters and next steps.

Edit smart chapters

  1. On the recording, click Edit Smart Chapters.
  2. On the playback bar, you can do the following:
    • Adjust the start and end times for that chapter.
    • Click the split icon to split the chapter into two separate sections. If you split the chapter, you must enter chapter text manually.
    • Click the trash icon to delete the chapter.
      Note: Adjusting the start or end times, or deleting a chapter, will automatically adjust the chapters before and after the chapter you’re currently editing.
  3. (Optional) Update the Chapter Title.
  4. (Optional) Update the Chapter Text by entering an overview of what that section of the recording is about.
  5. Click Save.

Copy the smart chapter overview to share with others

  1. On the recording, click Chapters Overview.
  2. At the top of the dialog, click the copy icon to copy the text to your clipboard.
  3. Click Close.
  4. Share the text as necessary by pasting it, such as in an email.

How to use next steps

If enabled, Zoom AI Companion will automatically examine the end of the recording and look for cues to identify any next steps for you. You can keep the next steps as part of the recording, as well as the text out to others.

Next Steps are located below the Audio Transcript panel of the cloud recording view. You can do either of the following as needed:

  • Click the pencil icon to edit next steps, then click Save.
  • Click the copy icon to copy the text to your clipboard, then paste it anywhere you want to share it with others, such as an email or chat message.

Using Meeting Summary with AI Companion

Last Updated: October 5, 2023

Meeting Summary with Zoom AI Companion uses AI technology, which may include third-party models, and allows meeting hosts to initiate an AI-generated summary of their meeting. When the host enables this feature in a meeting, participants may automatically receive a summary after the meeting ends, if the host chose to share the summary with participants.

Image showing the zoom meeting summary results

Summaries for meetings you hosted can be managed from the web portal and will be sent through email and posted to the meeting's dedicated group chat in Team Chat, making it easy for attendees to review the key points of the meeting and the topics that were discussed.

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

This article covers: 

Prerequisites for using Meeting Summary with AI Companion

  • A Licensed user on a Zoom Pro, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Enterprise Bundle account
  • Meeting Summary enabled
  • Zoom desktop client
    • Windows: 5.14.2 or higher
    • macOS: 5.14.2 or higher
    • Linux: 5.14.2 or higher
  • Zoom mobile app
    • Android: 5.14.2 or higher
    • iOS: 5.14.2 or higher
  • Zoom Rooms version 5.16.0 or higher
  • Participants must be signed in to their Zoom account during the meeting to automatically receive the summary

Limitations of Meeting Summary with AI Companion

  • Currently, Meeting Summary only supports English.
  • Only the meeting host and co-host can start or stop the meeting summary through the in-meeting controls.
    Note: Starting and stopping the summary will still result in a meeting summary of the discussion while the feature was enabled.
  • Meeting summarization only begins when the host clicks Start Summary, unless the host has enabled the web setting to automatically start Meeting Summary.
  • If a participant is not authenticated during the meeting, they will not receive the summary automatically.
  • Use of Meeting Summary with AI Companion is not available in all countries.

How to start Meeting Summary

For meetings you host, you can start or stop the meeting summary through the in-meeting controls. The summarization of the meeting only begins when the host or co-host clicks Start Summary. Users can also adjust their settings to have Meeting Summary start as soon as the meeting starts, skipping the need to manually enable summary generation in their meetings.
Note: This does not require the host to be present, as the Meeting Summary generation will begin as soon as someone starts your meeting.

The participants will see a notification when the meeting summary has started. The notification type will depend on the participants’ client version.

Request enablement during a meeting

If the host does have Meeting Summary enabled for their meetings, any meeting participants can request that it be started for the current meeting.

  • The host will receive an in-meeting request to start Meeting Summary for the current meeting.

If the host does not have Meeting Summary enabled for their meetings, the host, co-hosts, and any participants can request that it be enabled.

  • If the host or another meeting participant is an admin, they will be prompted to enable it during the current meeting.
    • For Pro accounts, an admin in the meeting will be prompted to enable both the in-meeting Meeting Summary feature and the web-portal Meeting Summary setting through the meeting window prompt. This will take effect immediately.
    • For Business accounts and higher, an admin in the meeting will be prompted in the meeting window to open the web portal and enable Meeting Summary setting. This will take effect upon the next meeting start.
  • If no one in the meeting has the necessary admin permissions, admins will be sent the request as an email from Zoom.

Start Meeting Summary as the host

  1. Start a meeting from the Zoom desktop client.
  2. On the in-meeting controls, click Summary .
    The meeting summary will begin to be generated, and participants will see a notification informing them that Meeting Summary is active.
  3. Click Stop Summary  to end generating the summary of the current meeting.

Once the meeting has ended, the meeting summary will be finalized and sent out shortly for viewing.

Request Meeting Summary as a participant

  1. Join a meeting with the Zoom desktop client.
  2. In the meeting control toolbar, click Summary .
  3. If not currently enabled for the meeting, the participant will be prompted to request feature enablement.
  4. Click Send Request.
    The request will be sent to the host (if an admin) or any admins in the current meeting. If no admins are present, an email request is sent instead.

How to view the meeting summary

If the host enables sharing, meeting participants can access the summary through email and Zoom Team Chat. Anyone who receives the meeting summary may save and share it with apps and others. The account owner can access the meeting summary.

Access summary through Team Chat

The meeting summary is only available through Zoom Team Chat if the meeting was scheduled with continuous meeting chat enabled.
Note: Continuous meeting chat requires client version 5.14.0 or higher.

  1. Sign in to the Zoom desktop client.
  2. Click the Team Chat tab.
  3. Find and select the group chat with the same name as the meeting topic.
  4. Search for the message from Zoom Meetings then click View Details.
  5. (Optional) Click Edit to modify the summary, then click Save.
    Note: Only the host can edit the summary .
  6. (Optional) Click Delete to remove the summary.
    Note: Only the host can delete a summary. This action cannot be undone and the deleted summary cannot be restored to the chat channel.

View email summary

Once a meeting summary is available, a copy of it is provided through email. Summaries for meetings that have continuous meeting chat disabled are only shared through email.

  1. Access your email inbox.
  2. Find and select the email with the same subject as the meeting topic to view the summary.
  3. (Optional) From the body of the email, click Edit Summary Here.
    You will be prompted to sign in to your Zoom account (if you are not already) to continue editing the summary through the web portal.
    Note: Only the host has the Edit Summary Here option.

Notes:

  • Unauthenticated users will not receive an email summary, as there was no email address associated with their presence in the meeting.
  • Participants joining the meeting ad hoc (through the in-meeting contact invitation or sharing the join link) will not receive the summary, as they were not on the original invitee list.

How to manage meeting summaries

The Meeting Summary with AI Companion page allows you to view, edit, and share the summaries of meetings you hosted.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Meeting Summary with AI Companion.
  3. In the My Summaries tab, select from the list to access the meeting summary, enter a meeting topic or meeting ID, or select a date range to search for a specific meeting summary.
    The selected meeting summary will be displayed.
  4. Choose from the following options:
    • Share : Send the summary through email. You will be prompted to enter one or more email addresses or contact names, then click Share.
    • Edit : Modify the summary and then click Save.
    • Delete : Permanently delete the summary.
      Note: This action cannot be undone and the deleted summary cannot be restored.

Using Whiteboard Content Generation with AI Companion

Last Updated: October 26, 2023

Users can leverage Whiteboard Content Generation with AI Companion to unlock visual ideation for an improved Whiteboard experience. Users can generate ideas, refine and extend existing content, and add objects to a canvas with just one click.

Image showing the whiteboard AI generated content

Learn more about other Zoom AI Companion features and how Zoom AI Companion features handle your data.

This article covers:

Prerequisites for using Whiteboard Content Generation with AI Companion

  • A Zoom Pro, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Enterprise Bundle account
  • Assigned a Whiteboard or Whiteboard Plus add-on
  • Whiteboard Content Generation enabled
  • Zoom desktop client
    • Windows: 5.16.0 or higher
    • macOS: 5.16.0 or higher
    • Linux: 5.16.0 or higher
  • Zoom mobile app
    • Android: 5.16.0 or higher
    • iOS: 5.16.0 or higher

Limitations of AI Companion

  • Currently, Whiteboard Content Generation only supports chat messages in English.
  • Use of Whiteboard Content Generation with AI Companion is not available in all countries

How to generate sticky notes using Whiteboard Content Generation

  1. Create or open an existing whiteboard.
  2. In the left toolbar, click the AI Companion icon  .
    The Whiteboard Content Generation prompt will appear.
  3. Enter a command in the prompt field or select from the list of suggested ideas.
  4. Right next to the prompt field, expand the drop-down list and select Generate Stickies.
  5. Click the send icon  .
    Your generated content will appear.
  6. (Optional) Click Refine Results to narrow down your search criteria, apply filters, and obtain more precise and relevant information. You can enter a more detailed command into the prompt field or select from the list of suggested ideas.
  7. (Optional) Click Add More to add more relevant content in sticky notes.
  8. (Optional) Click the close icon  to cancel the sticky notes generation.
  9. When you are satisfied with the generated content, click the checkmark icon  .

How to generate a table using Whiteboard Content Generation

  1. Create or open an existing whiteboard.
  2. In the left toolbar, click the AI Companion icon  .
    The Whiteboard Content Generation prompt will appear.
  3. Enter a command in the prompt field or select from the list of suggested ideas.
  4. Right next to the prompt field, expand the drop-down list and select Generate Table.
  5. Click the send icon  .
    Your generated content will appear. A notification bar will also appear on the right.
  6. Click Preview.
  7. (Optional) Click Refine Results to narrow down your search criteria, apply filters, and obtain more precise and relevant information. You can enter a more detailed command into the prompt field or select from the list of suggested ideas.
  8. (Optional) Format the table using the following options:
    • Click Fill to complete or populate a table with relevant data or information. .
    • Click Add row to insert a new row into the table.
    • Click Add column insert a new column into the table.
  9. (Optional) Click the close icon  to cancel the table content generation.
  10. When you are satisfied with the generated content, click the checkmark icon  .

How to generate texts using Whiteboard Content Generation

  1. Create or open an existing whiteboard.
  2. In the left toolbar, click the AI Companion icon  .
    The Whiteboard Content Generation prompt will appear.
  3. Enter a command in the prompt field or select from the list of suggested ideas.
  4. Right next to the prompt field, expand the drop-down list and select Generate Text.
  5. Click the send icon  .
  6. (Optional) Click Refine Results to narrow down your search criteria, apply filters, and obtain more precise and relevant information. You can enter a more detailed command into the prompt field or select from the list of suggested ideas.
  7. (Optional) Expand the Length drop-down menu to adjust the length of your generated text. You have the option to shorten or lengthen the text, summarize in a single sentence, or rewrite it in bullet points.
  8. (Optional) Expand the Tone drop-down menu to change the tone of your generated text. You can choose from Professional, Casual, Formal or Forceful.
  9. (Optional) Click the close icon  to cancel the text generation.
  10. When you are satisfied with the generated content, click the checkmark icon  .

How to edit existing whiteboard content using Whiteboard Content Generation

Organize sticky notes

  1. Create or open an existing whiteboard.
  2. Select one or multiple sticky notes that you want to organize using Whiteboard Content Generation.
    A pop-up menu will appear.
  3. Click the AI Companion icon  .
  4. Select an option that allows you to enhance the selected content.
    • If you select a single sticky note, you can create additional similar stickies.
    • If you choose multiple sticky notes, you have the option to create similar stickies or identify and group related ones together for better organization and management.

Format table

  1. Create or open an existing whiteboard.
  2. Select the table that you want to format using Whiteboard Content Generation.
    A pop-up menu will appear.
  3. Click the AI Companion icon  .
  4. Format the table using the following options:
    • Fill: Allows you to populate the cells of a table with data or content.
    • Add row: Allows you to insert a new row into a table.
    • Add column: Allows you to insert a new column into a table.

Edit text

  1. Create or open an existing whiteboard.
  2. Select the text that you want to edit using Whiteboard Content Generation.
    A pop-up menu will appear.
  3. Click the AI Companion icon  .
  4. Edit the text using the following options:
    • Length: Allows you to shorten or lengthen the text, summarize in a single sentence, or rewrite it in bullet points.
    • Tone: Allows you to modify the tone of the text to match your preference, selecting from options such as Professional, Casual, Formal, or Forceful.