Human Resources

Benefits Administration

Health Insurance

The Texas A&M University System offers medical plans to serve the varied needs of our employees and retirees.

If you need to contact Blue Cross and Blue Shield of Texas, Express Scripts, or Prime Therapeutics, you can find contact information on the carrier information page.

Graduate Student Health Plan Description

For more information, visit our Student Insurance page.

A&M Health Care Claim Form

BlueCross BlueShield International Health Claim Form


Active Employee cards begin with the prefix TXW.

Retiree cards for the A&M Care plan use the prefix TXW if the retiree or any other covered dependent is under age 65.

Retiree cards for the A&M Care plan, use the prefix ZGB if the retiree is over age 65 and all covered dependents are age 65 or older – no copays are shown on the card.

Retiree Cards for the 65+ Plan use the prefix ZGB and do not have the copays since all enrollees should be Medicare primary.

ID Cards

Blue Cross BlueShield ID card samples

Express Scripts

Prescription Drugs with A&M Care Health Plans

Express Scripts is the prescription drug vendor for A&M Care Health Plans.

Contact Express Scripts at 1-866-544-6970.

2023 Formulary List

Express Scripts Claim Form

Immunizations and Vaccinations

Along with protection from the flu, your prescription-drug benefit plan covers several other vaccines at 100%, which can be administered by pharmacists at participating network pharmacies:

  • Flu (seasonal influenza)
  • Tetanus/Diphtheria/Pertussis
  • Hepatitis
  • Human Papillomavirus (HPV)
  • Meningitis
  • Pneumonia
  • Shingles/Zoster
  • Travel Vaccines (rabies, typhoid, yellow fever, etc.)
  • Childhood Vaccines (MMR, etc.)

There are two ways to locate a participating pharmacy:

  • Sign in at and click Prescriptions, then Find a Pharmacy to search for in-network pharmacies convenient for you.
  • Call the number on your Express Scripts member ID card to find a participating pharmacy near you.


One-Stop-Shop for Benefit Resources

MyEvive is a personalized benefit resource that alerts you about health and savings opportunities so you don’t have to search for them yourself. Some of MyEvive’s features include:

  • your current wellness premium incentive status
  • easy access to contact information and links to your health benefits and wellness resources
  • access to your out-of-pocket spend and deductible anytime, anywhere
  • a convenient on-the-go app experience
  • a place to upload a digital insurance card
  • personalized reminders right when you are due for care

Register and log on to check your incentive status, receive timely reminders about preventive healthcare, and find useful benefit resources. If you have not already registered for MyEvive, go online to and enter your UIN and information from your BCBSTX insurance card. You may also download the MyEvive app on both Android and Apple devices and use the token code, myevivetamus

Two-Step Wellness Program Participation

Completing two health activities in MyEvive will ensure that you have the lowest rate for your health insurance premiums.

Highlights of the Wellness Incentive:

  • Complete the annual wellness exam and one other activity between September 1st and June 30th.
  • Applies to employees AND covered spouses enrolled in the A&M Care Plan.
  • A premium differential of $30 per month will be applied for each individual (you and your spouse) who completes two activities by the June 30th deadline.
  • Retirees will automatically receive the lower premium.
  • You can verify your completion status for the wellness premium incentive by logging into or registering for your MyEvive account at

If you choose not to participate in the wellness premium incentive program, you will not receive the $30 premium reduction. Contact MyEvive member services if you believe you have completed two activities, but the information is not reflected in your MyEvive account. (note: remember that it can take 6 to 8 weeks from the time of your wellness exam for the claim to process and the incentive to show on your MyEvive account)


Meet with a healthcare professional virtually

Virtual Visits is a  feature provided by MDLive through your Blue Cross and Blue Shield (BCBS) health plan. It is available to covered employees and retirees in the A&M Care Plans. You can schedule visits with doctors and therapists via telephone, online video or mobile app. This alternative to in-person appointments provides health care for simple, non-emergency medical and behavioral health conditions 24/7/365.

You can select your doctor from a large, national virtual visit network, or choose to meet with the first available physician. If you want to meet with the same doctor on your second virtual visit, you are able to select him or her from your MDLive dashboard for a follow-up appointment. When appropriate, prescriptions can be sent to your pharmacy of choice. Behavioral health consultations are available by appointment and video only.

Virtual Visits are included in the A&M Care plans with a $30 copay. All retirees including those with Medicare or in the 65 PLUS plan can use these services for the $30 charge. These services are not covered by Medicare and will be paid by BCBS without needing to be submitted to Medicare. You will be asked to pay upfront before you speak with the physician. To use MDLive, go to and activate your account. You can also download the MDLive app on your phone.


First, you have many ways to register, such as:

  1. Viewing the Activate Now Page on this website
  2. Calling MDLIVE’s customer service at 1-888-680-8646
  3. Downloading the MDLIVE App

Note: You’ll need your BCBSTX member ID card if registering on MDLIVE’s website or by phone.

Once your account is active, you may start using virtual visits right away. You may:

  1. Review doctor profiles
  2. View openings
  3. Schedule an appointment or meet with the next available doctor