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Division of Finance

Information Technology Services (ITS)

ITS Staff


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ITS Support Services

Help Desk

For immediate assistance with technical issues. Students, faculty & staff may contact ITS Support Services by phone or submit a help desk ticket online (https://ellucian.service-now.com).

For immediate assistance with technical issues. Students, faculty & staff may contact ITS Support Services by phone or submit a help desk ticket online (https://ellucian.service-now.com).

Robert Paulson

Chief Information Officer

College Hall, Rm 220

College Hall, Rm 220

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Jeanette Gonzalez

Executive Assistant II

College Hall, Rm 220

College Hall, Rm 220

Vacant

Project Manager II

361-593-2404
Fax: 361-593-2696
n/a

College Hall, Rm 241

College Hall, Rm 241

Network Support Services


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Lonnie Nagel

Associate Chief Information Officer

College Hall, Rm 220

College Hall, Rm 220

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Stan Anderson

Senior Systems Engineer

College Hall, Rm 241

College Hall, Rm 241

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Vacant

Systems Engineer II

361-593-2420
Fax: 361-593-2696
n/a

College Hall, Rm 241

College Hall, Rm 241

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Albert Trevino

Systems Administrator III

College Hall, Rm 241

College Hall, Rm 241

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Adam Green

Systems Administrator I

College Hall, Rm 241

College Hall, Rm 241

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Kevin Jimenez

Network Engineer II

College Hall, Rm 238

College Hall, Rm 238

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Sam DeLeon Jr.

Network Engineer I

College Hall, Rm 238

College Hall, Rm 238

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Vacant

Security Analyst I

361-593-2756
Fax: 361-593-2696
n/a

College Hall, Rm 238

College Hall, Rm 238

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Tim Savage

Telecommunications Manager

College Hall, Rm 301

College Hall, Rm 301

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Samuel Tricks

End User Support Specialist I - Telecom

College Hall, Rm 301

College Hall, Rm 301

Enterprise Applications


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Jacob Bowers

Director, Enterprise Information Systems

College Hall, Rm 241A

College Hall, Rm 241A

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Araceli Hernandez

IT Business Analyst I

College Hall, Rm 241

College Hall, Rm 241

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Mario Muñoz

Software Applications Developer II

College Hall, Rm 241

College Hall, Rm 241

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Carlos Vazquez

Services Information Designer III

College Hall, Rm 241

College Hall, Rm 241

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Susan Niemi

Software Applications Developer III

College Hall, Rm 241

College Hall, Rm 241

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Ronda Grogan

Software Applications Developer II

College Hall, Rm 241

College Hall, Rm 241

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Vacant

Systems Administrator

361-593-5040
Fax: 361-593-2696
n/a

College Hall, Rm 241

College Hall, Rm 241

Customer Technology Support Services


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Kimberley D. Stanford

Help Desk and Desktop Services Manager

College Hall, Rm 133

College Hall, Rm 133

Vacant

Senior IT Professional II

361-593-2917
Fax: 361-593-4749
n/a

College Hall, Rm 133

College Hall, Rm 133

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Juan Salazar

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133

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Gabriel Cavazos

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133

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Mike Forman

Computer Maintenance Technician II

College Hall, Rm 133

College Hall, Rm 133