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Texas A&M University-Kingsville

Coronavirus Update

COVID-19


Updated:

What's New

At A Glance

The Student Recreation Center is tentatively scheduled to re-open June 1 with specific social distancing and sanitization procedures in place. Facility members must reserve their time (not to exceed 1.25 hours) in the Rec Center online and can do so beginning May 15. For more information about the reopening, visit https://recsports.tamuk.edu/


Texas A&M University-Kingsville is currently in the process of transitioning all courses to a virtual delivery format and plans to deliver all courses online beginning March 23. This is expected to continue through the semester. Students will be receiving additional instructions from their faculty. Students in the following programs should contact their program coordinators for more information about labs in their fields:

  • Social Work
  • Veterinary Technology
  • Nutrition
  • Communication Sciences and Disorders

The Center for Student Success will convert to online operations during the COVID-19 pandemic. We are doing this to protect the health and safety of the community, while still providing you needed support. The website has been updated to provide you with necessary information. Please read the email below regarding how to access our services:

  • ADVISING: Those of you with non-faculty advisors have already received an email from your advisor. Advisors will conduct either online or phone-based appointments. Please make your appointments through Starfish as you typically do.
  • CAREER SERVICES: Due to public health guidelines, we have canceled both the Education Career Fair and the Social Sciences Career Fair. We are working with employers to facilitate communications between employers and students, and will work with those targeted groups of people. Career Services will continue to conduct resume reviews, career counseling, and practice interviews. To set up an appointment, please use the following email: CareerServices@tamuk.edu
  • PAAC (Tutoring, SI, and Mentoring): Beginning March 23, we will begin online services. Supplemental Instruction will be held virtually at your regularly scheduled time. SI Leaders will be reaching out to their students with a link to their online SI sessions. To request tutoring or mentoring, please email us at paactutoring@tamuk.edu
    • Be sure to state the following in your email:
      • Specify in the email subject line the type of service being requested: tutoring, mentoring, general question or other
      • K number
      • Class needing tutoring assistance (Example: CHEM 1302-001, Inorganic Chemistry)
      • Review the tutoring schedule to view tutor availability and let us know what time you would like to meet with a tutor during that subject time availability.
    • You will receive an email from your tutor or mentor that will provide a link to get you into your session at the appointed time.
    • Please be advised that each tutoring or mentoring session will be one hour in length.
  • WRITING CENTER: Beginning March 23, we will have online appointments available. Each session will be one hour in length. To make an appointment:
    • If you do not already have one, create an account for yourself.
    • After creating your account, you will be taken to an online schedule. Click on a white square for the time you’d like your one-hour appointment.
    • Fill out the appointment sheet.
    • When the time comes to meet with your tutor online, go back to the schedule and click the same square you made your original appointment on. Then click the red “Start or Join Online Consultation.” You will be guided by your tutor on what to do next. (If you cannot connect within 5 minutes of the start of your appointment, your tutor will attempt to email you with the email address you provided. They will instruct you via email on what to do next.)
  • SOCIAL WORK SERVICES: Students may have non-academic concerns caused by this public health emergency. Our Social Work interns are standing by to provide information about community services that you may need. If you are having financial difficulties or struggling with family issues, please email our interns at TAMUK.Socialworkhelp@tamuk.edu

In addition to the services listed above, beginning on Monday, our UNIV instructors will share study tips and support on YouTube videos. You can also follow them on Twitter.

You are not in this alone. The staff members in Student Success are here to help. Please reach out to us for support.

Sincerely,

Dr. Shannon L. Baker, Interim Associate Vice President for Student Success shannon.baker@tamuk.edu

The Virtual JavALab Tutoring Schedule may be found on the Department of Mathematics website.


Our Emergency Grading Policy for Spring 2020 is in response to the COVID-19 pandemic and the dramatic changes it created for our students at TAMUK. We do not plan on using this in the future. These changes are for Spring 2020 semester only.

Will S/U impact my GPA? The S/U will not impact your GPA. The S will give you credit for the class. If you get a U you will not get credit for the class. But neither the grade or hours will be used in the GPA calculation.

I received an F in a class during a previous semester and this spring I am repeating the class. Will the S/U replace the F? Yes the S or U would replace the F. The F will be removed from your transcript and it would be removed from the calculation of your GPA.

How will grades of S/U impact my honor’s distinction for graduation? Honors distinction will be determined by your GPA and honors classes and project. Since S/U will not affect your GPA, it will not affect the Honors GPA and an S will provide credit for honors classes and contracts this semester.

Will grades of S/U impact my financial aid? What if I am on a SAP appeal? No, this will not impact financial aid any differently than our standard grading system. An S will count as progress towards completion of your degree, and a U will count as an incomplete course when considering percentage of courses completed under SAP. The U.S. Department of Education has given institutions of higher education the ability to consider COVID-19 as a reason when a SAP appeals. If a student is already on a SAP appeal they can appeal again, based on COVID-19 circumstances. But you must apply for this appeal.

I am a student in a teacher certification program. Will TEA require me to earn letter grades? TEA requires a GPA of 2.75. They do not require specific grades. Please consult with your academic advisor.

I have already been admitted to graduate school. Will a grades of S/U cause my admission to be retracted? You must contact the graduate program to determine if they will accept the S/U. All programs have different requirements and you would need to consult each one of them to be certain.

If I require a “C” or better in a course, will an S count or do I need to choose all traditional letter grades? For Spring Semester of 2020 an S will provide credit for any class requirement, unless a programs specific outside accreditation agency mandates a letter grade.

I am graduating in May. If I choose satisfactory/unsatisfactory how does that affect my transcript? The S or U will be placed on your transcript for each specific course you choose to have an S/U. In addition, each transcript will contain the following statement: “In Spring 2020 the COVID-19 pandemic altered our grading policy to include the choice of the students to select either a Satisfactory (S) or Unsatisfactory (U) for each individual class in lieu of a traditional letter grade.”

Can I still graduate with a D and not a C? If a particular course requires a C for you to graduate and you choose the letter grade for that course you must follow your program’s requirements. If you choose the S you will get credit and it will count for graduation.

My degree requires a certain GPA. If I take a S/U grade, will this still count towards my graduation requirements? Yes, the course will count but will not be included in the GPA. The GPA requirement still stands. So you must make sure your GPA is adequate.

I am a student wanting to apply into a professional school (ex: med school, PT/OT school, vet school, pharmacy school), can I take S/U grades? We strongly encourage students wanting to apply into professional schools to contact their school(s) of interest for more information.


Student Health and Wellness Counseling Services will be offering 30 minute Virtual Relaxing Moments sessions through Zoom beginning Monday, May 4. Please call 361-593-4471 to schedule your appointment. Thirty minute session includes breathing techniques, visual imagery reading, and calming music.

The global COVID-19 pandemic is causing stress, fear and anxiety for many around the world, causing us to re-think how to stay safe, healthy and connected. Texas A&M University-Kingsville is committed to providing mental health resources that are available from home to students, faculty and staff during this challenging time.

For Students

Student Health and Wellness, Counseling Services is moving to Tele-Mental Health counseling services rather than face-to-face appointments for the duration of the semester or until the social distance recommendations are lifted. This means students can access safe, secure Tele-Mental Health counseling from anywhere they have internet access. Tele-Mental Health will be delivered through a HIPPA secure platform called ZOOM.

Eligibility to receive Tele-Mental Health services:

  • Currently enrolled in classes at Texas A&M University-Kingsville or the Irma Lerma Rangel College of Pharmacy
  • Student must be in the state of Texas at the time of service delivery
  • Ability to connect to a meeting on-line through ZOOM
    • Access to the internet
    • Access to a confidential location

Between the hours of 8 a.m.- 5 p.m. Monday through Friday, Tele-Mental Health appointments may be scheduled by calling:

  • Student Health and Wellness 361.593.3991
  • Renée Weiss, Assistant Director 361.593.4471

Students may also call a Professional Counselor to schedule a Tele-Mental Health appointment:

  • Maria Coolbaugh (office) 361.593.3492 or (cell) 361.589.5034
  • Synthia Garza (office) 361.593.3421 or (cell) 361.355.9355
  • Cory Martin (office) 361.593.3397 or (cell) 361.356.7224

Confirmation of your identity and location will be confirmed at the beginning of each Tele-Mental Health counseling session.

Please note: Upon the initial counseling intake session you and your counselor will determine if Tele-Mental Health services are appropriate to address your specific need. Specific instances where Tele-Mental Health may not be appropriate include but are not limited to: current suicidal or homicidal ideation, moderate to severe mental health disorders, and/or unsuitable technological capability. If the need for direct, in-person services are more appropriate, you may be referred to an outside agency or provider and may be responsible for any financial obligations incurred.

** The Student Health and Wellness Health Care Clinic is providing services by phone on a scheduled basis. No walk-in appointments are being taken at this time. Call 361.593.3991 for assistance and /or to schedule a phone consultation with our health and wellness professionals.

For Faculty/Staff

Our Employee Assistance Program Work/Life Solutions by GuidanceResources offers telephonic counseling services and provides resources that help employees deal with a range of stressful issues at no cost to the employee. For more information please visit their website at http://www.guidanceresources.com (WEBID: TAMUS) or contact them by phone at 1.866.301.9623.

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers, including Texas A&M University - Kingsville, to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020. The A&M System is developing Workday programming for qualified employees to submit these new leaves. Details will be provided as soon as available. Please contact Sarah.Martinez@tamuk.edu if you have any questions.

For A&M Care plan members, those on student insurance and graduate student employee plan

As of Monday, March 16, A&M Care plan members, as well as those on the student insurance and graduate student employee plan, can receive tele-medicine services from their network physicians who provide it, for medically-necessary, covered medical and behavioral health services for a zero copay until April 30. The claim must indicate services were provided via tele-medicine/tele-health. If there is a need to continue this practice, we will re-evaluate before that time.

The copay for MDLIVE telehealth services has been temporarily reduced to a $0 copay beginning Thursday, March 19 for all A&M Care members, until further notice. MDLIVE Virtual Visits is a tele-health feature through the A&M Care health plan that can be accessed via phone, video, or computer 24/7 to treat non-emergency, medical and behavioral health conditions.

In addition, the copay for MDLIVE through the student insurance and graduate student employee Plan has also been reduced to a $0 copay through April 30.


The Student Health and Wellness Health Care Clinic is providing services by phone on a scheduled basis. No walk-in appointments are being taken at this time. Call 361-593-3991 for assistance and /or to schedule a phone consultation with our health and wellness professionals.


Student Health and Wellness, Disability Resource Center (DRC) is moving to provide remote services rather than face-to-face appointments for the duration of the semester or until the social distance recommendations are lifted. Remote services will be delivered through Accessible Information Management (AIM), email at drc.center@tamuk.edu and the HIPAA secure platform called ZOOM.

The DRC will be available between the hours of 8:00 a.m. to 5:00 p.m. Monday through Friday. Students who are currently registered with the DRC can contact the office via email for assistance or consultation.

Students who are interested in newly applying for services with the Disability Resource Center can review the process on the DRC webpage under How to Request Accommodations and contact the DRC via email for additional inquires or clarification of the process.

Students who become ill with the virus and who may require temporary services can contact the DRC via email for a consultation. The student will be asked to provide verified documentation of a COVID-19 diagnosis as part of the process.

Faculty can also contact the DRC via email at drc.center@tamuk.edu


Your Javelina Campus Store is currently open 9am-4pm Monday through Friday. We are fulfilling as many online orders as possible through our website.

  • In store, we are following operational and sanitization direction to keep our campus community as healthy as possible.
  • We are offering free shipping with no minimum purchase including course materials, supplies, apparel, technology and more.
  • We are offering FREE Access to eBooks: You can access most titles online with your .edu email address. Each student can also access up to 7 eBooks for the designated period free of charge.
  • If you have rented a book, we have free shipping return labels. We are also extending the non-return period without penalty for an additional 15 days past the current date to assist with increased returns by mail. Details can be found on our website and will also be included in our rental return reminder emails as the due date approaches.
  • Please email mgarza@follett.com if you have any questions or need additional assistance.

Student workers may work if there is work that needs to be completed and if students are able to work. Students should contact their direct supervisors for more information.


Are the Residence Halls Open at TAMUK?

Yes, the Residence Halls are open at TAMUK and students can return to their room at any time. If you are currently back on campus and living in the residence halls you can continue to do so for the remainder of the Spring 2020 semester. Check-out for the end of the semester will be Friday, May 15, 2020 by 6:00 p.m. Should you chose to move out before the end of the semester please follow these procedures.

  1. I am already on campus and want to check out. What is the procedure for moving out of the residence halls, should I wish to do so? If you are currently on-campus, you do not need to sign-up for a check-out time. You can move out when you wish to do so. The front desk hours in each hall will be Monday-Friday 8:00 a.m.-12:00 p.m., 1:00-5:00 p.m. and 6:00-10:00 p.m. Saturday and Sunday 10:00 a.m.-5:00 p.m. You must follow all Express Check out procedures (refer to #3)
  2. I am not on campus and want to check out. What do I have to do? If you are currently away from campus, you will need to sign-up for a specific check-out time. You will be given a two-hour time block. Use this link to select a day and time. Students can sign up online for a specific day and time between March 26 – April 10 to come retrieve their belongings, clean their room, return their room key and follow the Express Check-Out Procedures (#3)
    • Only two other persons may accompany you into the hall.
    • Bring your own packing, moving, and cleaning supplies.
    • There will be no hand- carts or dollies available for moving items.
    • Once you arrive on campus, report to your assigned residence hall there is no need to go to the Housing Office (unless you have additional business or questions)
    • This process allows us to manage the number of students in the hall at one time, minimize the need for interactions with others and practice social distancing for the safety of all.
  3. Express Check Out Procedures
    1. Remember:
      • Bring your own packing, moving, and cleaning supplies.
      • Report to your assigned room first there is no need to go to the Housing Office (unless you have additional business or questions).
      • You may only be accompanied by 2 other people in the building to assist you with your move out.
    2. Once you have removed all your belongings, cleaned your room, and are ready to turn in your key – go to your hall’s front desk. Be sure to lock your room (and unit door if applicable) as you leave.
    3. The Express Check-Out envelopes will be at each front desk.
    4. Fill out the express check-out envelope and place your keys in the envelope.
    5. Once the staff collects your envelope and signs off that it has been received they will ask if you wish to take a photo of the form with your cell phone for your records.
    6. There will be no room inspections upon check-out. However, intentional damages to the room, or rooms that have not been cleaned may be charged to the resident after the staff checks the rooms. If you have already moved all of your belongings out and do not need to return to campus, please contact housing at residencelife@tamuk.edu to make arrangements for returning your key and getting officially checked out.
    7. OTHER IMPORTANT CHECK OUT INFORMATION
      • What are the expectations for cleanliness when I leave my space? Can I check-out cleaning supplies?
        • We ask that you remove ALL your personal items, and belongings. Do your best to clean your space with the supplies you have or bring with you. We will not be checking out cleaning supplies to limit germ transference from people handling the same objects. You must properly dispose of any trash and unwanted items by placing in a trash bag or receptacle.
      • Do You Have Carts / Hand Trucks or Dollies Available to Check-Out?
        • We will not be checking out carts/hand trucks or dollies to limit germ transference from people repeatedly handling the same objects. We recommend you bring dollies to get your belongings to your car.
  4. How Do I Sign Up for a Check-out Time?
    1. The number of students able to sign up for each check-out time is limited to ten (10) per hall in two hour blocks. Students will be allowed to sign up for a two hour check-out time slot at each residence hall between the hours of 8:00 a.m.-12:00 p.m. / 1:00-5:00 p.m. / 6:00-10:00 p.m. M-F and 10 a.m. – 5:00 p.m. Saturday and Sunday. DO NOT SHOW UP WITHOUT A CHECK-OUT TIME AND DATE SCHEDULED.
    2. Utilize the checkout link to access the sign-up page (once 10 people have taken a slot, that time slot will be closed).
    3. Please do not come to campus until your assigned time for your safety and the safety of others.
  5. What if I already moved all of my belongings out of my room and want to mail my key back? Residents who have already removed their belongings can mail their key back to University Housing & Residence Life following the specifications listed below. University Housing & Residence Life is not responsible for returned keys that are lost in the mail.
    1. Key must be sent in a secure envelope (we recommend taping the key to a piece of paper as loose keys tend to get pushed out of the envelope in transport). Also please list on the paper your name, student ID number, hall and room number.
    2. Include a brief statement telling us your plans:
      1. If you are graduating this semester.
      2. If you plan to return this summer or Fall Semester, OR
      3. If you are not planning to return to the University d. List your mailing address c. Key must be placed in a sturdy envelope that cannot be easily damaged by the keys inside. It is recommended to utilize a bubble mailer/envelope.
      4. Your check-out date will be the date your key is received.
      5. Key must be mailed to:
        • University Housing & Residence Life
          1015 N Retama Lucio Hall Office 119
          Kingsville, TX 78363
  6. How are you going to maintain social distancing when so many students are moving out?
    • We will support social distancing by the check-out schedule we have developed.
    • We ask that only two persons accompany you to help move your things.
    • We encourage all students to practice social distancing during this time on-campus.
  7. What happens after I check out of the hall? Students will see credits applied to accounts once cancellations are processed and confirmed (the student has completed the check-out process by removing their belongings and returning their room key). Prorated credits will be calculated based on the check-out date and applied to any outstanding university balance or credited to their next semester bill. Credits eligible for refund will be processed at the conclusion of the spring semester.
  8. Will university staff be on campus to help support students who remain in the residence halls? There will be staff working in the residence halls at the front desks to support students and respond to emergencies.
  9. How frequently are common areas cleaned? Our custodial staff and student work crew is cleaning and disinfecting daily. All high touch areas, such as door handles, faucet handles, flush handles, elevator buttons, stairway handrails and drinking fountains are disinfected a minimum of two times daily. All common area restrooms are also being disinfected multiple time throughout the day.
  10. What is going to happen to my USPS mail and packages after I check out of the halls?
    • Please go into your shipping provider’s account if the package has not been sent yet and change the delivery method to your home address.
    • Please check your mailbox for mail or package pick up slips when checking out.
    • After you have checked out of the hall, all of your mail and packages that arrive will be returned to the sender or post office (please do a forwarding address form with the post office).

Beginning May 16th:

Javelina Dining Hall

Monday-Sunday: 11 am - 1 pm Lunch Only

Free lunch service provided during intersession for students with TAMUK ID.

Memorial Student Union Building

  • Chick-fil-A
    • Monday-Friday: 11 am to 2 pm
    • Saturday & Sunday: Closed
  • Starbucks
    • Monday-Friday: 11 am to 2 pm
    • Saturday & Sunday: Closed 
  • Subway: Closed
  • Pizza Hut: Closed
  • Revolve: Closed

Turner Bishop Dining Hall

Closed

Cup & Chaucer

Closed

Summer I Hours

Beginning May 28th

Javelina Dining Hall

Monday-Friday: 7 am - 9 am | 11 am - 1 pm | 5 pm - 7 pm

Saturday & Sunday: 9 am - 1 pm | 5 pm - 7:30 pm

Free lunch service provided daily from 11 am - 1 pm through June 30th for students with TAMUK ID. Service provided will remain as a to go meal and students must follow social distancing guidelines.

Memorial Student Union Building

  • Chick-fil-A
    • Monday-Friday: 11 am to 2:30 pm
    • Saturday & Sunday: Closed
  • Starbucks
    • Monday-Friday: 11 am to 2:30 pm
    • Saturday & Sunday: Closed 
  • Subway: Closed
  • Pizza Hut: Closed
  • Revolve: Closed

Turner Bishop Dining Hall

Closed

Cup & Chaucer

Closed


Texas A&M University-Kingsville remains committed to our students and their families with flexible options during these challenging times. For those students who wish or must remain on campus the residence halls, food service, computer labs, the Business Office, the Javelina Enrollment Services Center and the library will remain open.

For those students who choose to return home and pursue your courses remotely we would appreciate if you would let us know your intent by Wednesday April 1st by filling out this form.

Credit

Students checking out of housing and/or canceling a meal plan will have a prorated credit applied to any remaining outstanding university balance.

Refund

Students will see credits applied to accounts once cancellations are processed and confirmed (the student has completed the check-out process by removing their belongings and returning their room key). Prorated credits will be calculated based on the check-out date and applied to any outstanding university balance. Credits eligible for refund will be processed May 5, 2020 and will follow the normal student refund process through BankMobile.

When filling out the Express Housing Checkout application, students will be required to select a date and time for move-out to allow us to maintain proper social distancing during checkout. We ask that students honor the scheduled move-out time for which the sign-up. Students will also be asked to provide their own boxes and may be assisted by no more than two individuals.


Faculty, please review the  Blackboard Learn Rapid Transition Manual for Faculty  developed by DLIT. A similar manual designed to assist students as they may need to navigate courses on Blackboard can also be downloaded. 


All university-sponsored travel has been cancelled.

Texas A&M University-Kingsville requires all faculty, staff and students who have traveled internationally to report their travel to university officials. Faculty and staff should report their travel to Human Resources (henry.burgos@tamuk.edu) and students should report to the Dean of Students (kirsten.compary@tamuk.edu).

Every person who enters the State of Texas as the final destination through an airport, from a point of origin or point of last departure in New York, New Jersey, Connecticut, or the City of New Orleans, or in any other state or city as may be proclaimed hereafter, shall be subject to mandatory self-quarantine for a period of 14 days from the time of entry into Texas or the duration of the person’s presence in Texas, whichever is shorter. This order to self-quarantine shall not apply to people traveling in connection with military service, emergency response, health response, or critical-infrastructure functions, as may be determined by the Texas Division of Emergency Management. Each person covered under this order to self-quarantine shall be responsible for all associated costs, including transportation, lodging, food, and medical care.


Beginning March 23, 2020, Paisano Transit will be running B&G Circular route services from 10:00 am until 2:00 pm Monday thru Friday. Saturday services will also be suspended until further notice.

The Event Updates page contains campus events that have been confirmed as postponed or canceled. As information is made available, that webpage will be updated.


You can still schedule a personalized campus tour.



  • Wash your hands for 20 seconds
  • Use hand sanitizer
  • Avoid shaking hands
  • Disinfect frequently touched objects using a regular household cleaning spray or wipe
  • Stay home when you are sick and avoid close contact with those who are sick
  • Avoid touching your eyes, nose and mouth.

We will continue to update our FAQ and this site as the situation develops and we work to offer guidance and address any continued questions. You can also like us on Facebook and follow us on Twitter.